At Joy of Keto, we’re eager to listen to customer feedback as we develop and refine a completely new range of fresh keto-friendly baked products.
Thank you for your feedback.
So far, our feedback forms have yielded some excellent information which we thought we’d share with you (from only four customers).
We believe that listening should be the policy of everyday life in a local bakery and in innovation and entrepreneurship in baked goods.
More keto products!
First, remembering that our feedback form is available in a bakery — specifically the Lakeview Gluten-Free bakery, it’s fascinating that our customers want to talk about keto-friendly baked products.
That’s the focus of much of the feedback so far!
We received a strong request for “more keto that is gluten-free”. Specifically, “keto anything and everything!”
We were asked to “please expand keto!”
More details, please!
Second, our customers want to see carbohydrate counts and ingredient/nutritionals on all our products. We are working hard to get that information all our Joy of Keto products right now.
Among the specific products that customers are seeing were keto bread and keto desserts.
Feedback on the bakery service and quality
Concerning the Lakeview Gluten-Free Bakery, our customers had this to say:
Favourite products: flax bread, other bread, pastries, chocolate haystacks, birds nest cookies, macaroons, pies and muffins.
One customer concern
One customer complained that a loaf of day-old frozen bread was “very stale”. We were very sorry to hear that and will certainly remedy that in the future.
Our bakery service was seen as good to excellent, and we were seen as friendly to our customers. The quality of our baked good was generally seen as good or excellent.
Admittedly, this is a very small sample, so it’s only a taste of customer feedback.
But it’s a start.
We’re taking our lead from our Lucia, our vibrant Joy of Keto hummingbird.
She’s agile and responsive. She’s light and sweet. And she’s looking for excellence as she seeks out the finest nectar in the delicate heart of the flower.
Our pursuit of excellence
We’re also seeking excellence at Joy of Keto and in the refurbished Lakeview Gluten-Free Bakery.
Please come in and give us your thoughts about all aspects of the bakery’s operation and especially about Joy of Keto.
And we’ll give you a delicious pastry of your choice in return.